Prince Alex Digital - Support Ticketing System
Welcome to our web-based support system. Submit a ticket or view the dashboard below.
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FAQs / Knowledge Base
To reset your password, please navigate to the login page and click on the "Forgot Password" link. Follow the instructions sent to your registered email address.
Our support team is available Monday to Friday, 9:00 AM to 5:00 PM EAT. Tickets submitted outside these hours will be addressed on the next business day.
Yes, you can add replies to your ticket from the "My Tickets" section by clicking on your ticket and using the reply box at the bottom of the details view. This will add an update visible to our support team.
Choose "Billing" for payment or invoice related issues, "Technical" for software or service functionality problems, "General" for inquiries not fitting other categories, and "Other" if none of the above apply.
Contact Us
For general inquiries not related to an existing ticket, please use the contact information below:
Email: princealexdigital@gmail.com
Phone: 0717384875
Website: www.princealex.pro